EUROPCAR CAR RENTAL REVIEWS IN PHILIPPINES

予想以上に新車同様で馬力もあり、快適だった

The staff of Europcar was very kind. I caused a traffic accident. Great accident. The car broke completely. I also got hurt. The staff kindly attended to everything, such as accompanying my hospital, responding to the hotel I was staying with, and helping to book tickets for airplanes at a later date. It is a wonderful staff. I am grateful.

The airport counter was quite basic, but felt better upon reaching the store. The staff were professional and wore uniforms. The only downside was the small and somewhat secluded location.

it was hard to find the vehicle and the place where it is. the deposit has not been returned until now the car that was given to me is smaller than the one i rented

借りるときの手続きが時間かかりすぎでした

Pickup was slow, but the customer service was excellent. The receptionist carefully documented all the vehicle damages during pickup.

well after all i can say its above average for the reason being some issues arise during my rental. issues have been resolve by the management smoothly but i hope this wont happen again in the future

smooth process and booking, though price difference is quite alot but it helps to ease booking and reservations at ease

Bonne explications et changement de véhicule au dernier moment en raison du numéro de plaque et des jours d'interdiction de circuler sur Manille. Voiture propre et confortable. Inconvenient de devoir payer le dépôt de garantie en espèce (350€) car la recharge de la carte bleue est annoncée comme nécessitant un mois. !!!!!!! Attention prévoir des espèces !!!!!!!!

The car was great

The cost of the booking should have all been paid of once the booking has been finalise

After 3 weeks I’m still waiting for the return of my deposit. Also no clear Insteon how to drop off car. EuropCar employee told me to ask where dropp off point was. In the end the person I asked gave me incorrect information.

All good

There is a cigarette left inside the car.

The company's counter is at the left side of the airport exit, next to the SIM card counter. We were supposed to arrive at 9 AM, but we got there at 8 AM and the staff arrived immediately after we called, without charging us for the early pickup. During the inspection, we didn’t notice that the left side mirror was broken, but after calling the staff, they said it was fine. They charged us an extra 500 PHP for dropping the car off at the hotel, which was done efficiently. Good service, no pushy extra insurance sales.

Very good.

The service was excellent, but the car was not great.