CAR RENTAL REVIEWS ON EUROPCAR IN IZMIR

Good car condition, no insurance upselling, decent service, security deposit was automatically refunded in about a month.

The receptionist was very patient and had a good attitude.

It was easy to find the exit from Izmir Airport. The staff's attitude was okay. They asked if I wanted to buy insurance. I showed them the English version of the rental form and they said it's OK. Overall, it was fine.

Great attitude, very enthusiastic, and actively helped resolve the issue!

Super satisfied – no hard sell at all, everything went really smoothly.

The staff at pickup didn’t speak any English at all, so it was really hard to communicate. The diesel car also needed AdBlue, which from what I understand shouldn’t be something the renter has to pay for, but the car kept giving warnings and everything I found online said the engine might not start if the level got too low. We ended up buying 4 liters for 176 TRY, and I honestly think that cost should be reimbursed.

The service was decent and explained everything clearly.

Staff were welcoming and friendly

Good

Professional service with a humane approach to problem-solving.