Our group of 8 rented a car from Izmir, Turkey for 7 days. On the first day, they brought us a Mercedes minivan with 7 seats, but we had originally rented a 9-seater Toyota minibus. We didn't accept it, and the rental company promised to deliver the car to our hotel before we set off the next day. Surprisingly, they delivered a 10-seater Fiat minivan to us that same night at 10 PM. We were very satisfied. Since it was dark, we didn't check the car's condition thoroughly. The next morning, we found a small hole in the front windshield, and were worried it might cause issues when returning the car, but everything went smoothly. There was no deposit needed. Overall, the service was excellent and punctual. Highly recommended.
It was a smooth car rental experience overall. However, the staff at the car rental branch in Turkey seemed a bit unscrupulous. Although we had already discussed insurance online, they insisted on purchasing additional insurance at pick-up, implying that we might not be able to get the car otherwise. We reluctantly paid an extra 100 euros for some glass insurance and speeding insurance. Complaining about this! It's the branch at Izmir Airport, Turkey.
The car was new and automatic. The overall service was good. I had to wait a bit for pickup and drop-off, but the staff arrived shortly. Overall, I am satisfied.
“Impossibly bad pick-up arrangements. I would not repeat this transaction. ever.”
About CIRCULAR:6.0/10
Dreadful. There was no desk, we had to search the airport to find anyone who knew who Circular are. Anyone with average initiative would not find the car.
Initially, I thought it was a small company since our road trip was split into two parts. For the first part, there were almost no other options. As expected, there was no dedicated counter at Izmir Airport. We were met at an outdoor café near the airport exit, which took a long time to find due to issues with our phone card.
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