In Izmir, the car got a minor scratch from a passerby, not very noticeable! I was worried it might cause problems when returning the car, so I called the car rental company manager in advance, sent him a photo, and asked if I needed to pay for it. He probably knew I was Chinese and overcharged me, asking for 500 lira! I thought such a small scratch shouldn't cost that much! Later, when returning the car, I met a more reasonable staff member who said it was no big deal and didn't charge me. After returning to my country, my credit card was charged 22 lira, which should be the toll fee. Three months later, I received another charge of 29 lira! After calling to inquire, I found out it was an unauthorized charge by the rental company! Thankfully, with the help of the customer service, I got the money back.

The service was very good. The gentleman who received us came to the airport himself to meet us. Although it took some effort to find him, he warmly explained the necessary procedures and demonstrated the vehicle and the HGS system. When returning the car, I contacted him in advance, and he came to the airport to pick us up. He was very polite. He even guided us to the international departure hall. Overall, the service was excellent, and the vehicle was great.

Returning the car was very troublesome. There are three terminals at Antalya Airport, and as foreigners, we couldn't figure out which terminal to go to. When we arrived at the airport early to return the car, they were not happy about it. Additionally, they asked us to pay for parking when picking up the car, which we didn't understand.

Iyiydi

The gasoline tank was empty!!! We spend 1u30 to get the car!!!