PANDORA CAR HIRE CAR RENTAL REVIEWS

Make sure to insist on receiving the vehicle you booked or one of the same class. We had booked a compact MPV because we had a lot of luggage. Initially, the company told us there was an issue with the car we chose and offered a downgraded Opel Crossland as a replacement, which we agreed to. However, upon arrival at the airport, we were presented with a red Citroën C4, claiming that the agreed Opel vehicle also had issues. The trunk of the Citroën couldn't fit the luggage for four people, forcing us to negotiate with the platform to switch to a same-class vehicle in Izmir. Although the process started with some complications, the trip became very enjoyable after switching cars. Finally, when picking up the car, take a 360-degree video to thoroughly document the car's condition to avoid any disputes when returning it.

Very nice people and great customer service

I rented a blue Renault TALIANT. The car was very new and in excellent condition.

The service was excellent, patient, and detailed. Great value for money. I will choose this company again next time.

They tried to upsell additional services. The staff aggressively recommended us to buy extra insurance for 39 euros.

Hidden charges and aggressive insurance upselling.

The service was excellent, delivery and pickup at our doorstep. They even provided a car with CarPlay for us.

Very satisfied. The car was in excellent condition, with no hidden charges. Both pickup and return were very convenient.

The process was simple and efficient, and the car rental went smoothly.

Returning the car was inconvenient and stressful because I had a flight to catch.

A no frills car rental experience. I really appreciated the easy pick up and drop off with staff meeting us at the airport. This was great!

The overall process was smooth and the procedures were convenient.