KLASS WAGEN CAR RENTAL REVIEWS IN ROMANIA

Wonderful experience, been picked up from the Arrivals terminal, very short drive to the car rental compound, a thorough check of the car by the staff. The car was almost new (less than 10,000 km), smooth drive, integrated GPS, nice audio system, excellent aircon! No fuss return process followed by dropping to the airport, would highly recommend!

The staff were all very polite. Although they repeatedly emphasized that choosing not to buy their insurance would require a high deposit, they performed very detailed checks during pick-up and drop-off. It's recommended to consider purchasing the rental company's insurance, as local road conditions are not great and traffic congestion is severe.

Newer cars would be nice. Otherwise, staff member was great. Mostly digital documentation. Would definitely be renting with them again.

Overall good.

After we switched to the local insurance, everything got way easier. We just paid a bit extra and didn’t have to worry about them checking every scratch when returning the car, and the deposit was refunded back to the card on the spot.

Cu toate ca eu am cerut o masina mica nu miam dat seama ca a fost putin prea mica uneori dar neam descurcat. Masina a fost foarte curata si clima perfecta. La preluare a durat putin mai mult timp dar au fost multi oameni, la predare a fost foarte rapid. Va multumesc.

Rather dodgy sales pitch on the extra insurance but unfortunately this is normal in a lot of places. They were quick to help with a tyre pressure light on the car and were friendly, especially on drop-off. Another thing I didn't like was that you have to pay the deposit and everything else on the same credit card - resulting in unnecesssary fees for the customer. Additionally, I was asked to clean the car before drop-off - this is for the purposes of inspecting for damages on return, so don't worry about paying for and spending time on a full wash. Overall it was a good car and decent experience.

Once you exit the airport, just call the branch and wait for the shuttle in the parking lot across the road. The car I got was a VW Taigo, basically brand new that year – really quick acceleration and very fuel‑efficient, around 6L per 100km.

No hay una oficina en el aeropuerto de Bucarest. Estaría bien saber que está a dos kilómetros del aeropuerto antes de llegar.

Had to wait for car to be filled up with gas, it hadn’t been washed and on return was told I had to have washed it. Too much time spent by employee checking every single inch of the car, something not done in USA where people look for obvious problems like a crash.

There was an issue with the car during the trip. As we didn't have a phone to contact Klass Wagen, the police stopped and helped us out as the car wouldn't start. They used their police car to charge our battery on the side of the motorway, it took an hour but then all was good. Afterwards everything was fine for the rest of the trip.

Very good staffs,

Very good and easy

Pretty good overall. It’s much easier if you can communicate in English, and you do need to buy insurance. The place is huge and they’ve got a wide range of cars to choose from.

Very professional, seems to be one of the larger car rental companies in the area.

That's the second time I rented the car with you guys, the services are great, EXCEPT for one thing. You try to push us to buy your additional insurance too much, it is kind of an uncomfortable situation. I kept repeating over and over that I was not willing to take it, if I didn't have the hotel booked already I most probably would give up of the rental.

Good as always, I only use this website to rent cars.

Very satisfied.

Absolutely disgusting service. Unbelievably aggressive attempt to sell full insurance product, through veiled threats on risk of losing deposit. This has been my worst car hire experience in my life.

All good.

Very satisfied

Although it's not located inside the airport, the shuttle service makes it very convenient!