CAR RENTAL REVIEWS ON CIZGI AT ISTANBUL AIRPORT, IST

The airport had clear signs everywhere, the counter process was quick and easy, and the staff were very friendly. They clearly explained where we needed to go to pick up the car.

Super happy with this rental. They gave us a nearly brand‑new car with just 1,036 km on it. The paperwork was quick and easy—everything done in under 20 minutes. Really loved the whole experience.

The rental counter is right at the airport, and with the QEEQ directions it was super easy to find.

Service at this place was really great, and the location is easy to find. As soon as you come out of the international arrivals exit and follow QEEQ’s directions, you get there right away. The staff handling the paperwork are very professional and efficient, no upselling or hidden fees at all. They clearly explain what charges you’ll be responsible for and ask if you’ve already bought insurance for the car. That’s it—no extra hassles.

Service was pretty standard, nothing special but nothing to complain about either.

Absolutely awesome—no lines, they even helped us hook up our phone to the car system and set up the music. Drop-off was super relaxed, they barely checked anything, no strict fuel rules, zero hard selling. The best views are definitely along the road, so I highly recommend them.

The whole process was super simple, and the older gentleman who helped with pickup was great—he even set up CarPlay for us.

It was okay, nothing special but no major issues.

Overall really happy with the whole experience.

The staff were professional and efficient, and both pickup and return were really convenient.

The staff at the registration window were really unfriendly and had a strong “just doing my shift” attitude. We arrived about half an hour early to pick up the car and they still refused to let us take it, saying we had to wait until the exact time. Funny enough, when returning the car they were totally fine with doing it early. Overall their attitude was just so-so.

The staff at the actual pickup area were much nicer, and the return process there was really smooth. Overall it was a good experience and very convenient.

Shout-out to the guy who handled our return—he was great.

The staff were incredibly friendly and helpful the whole time.

Fantastic experience overall.

The car was really new and even had CarPlay, which was a nice bonus.

The car’s AdBlue was almost empty so the warning popped up as soon as I started driving. On top of that, the tire fault light kept coming on and I even had to swap cars halfway, which messed up one full day of my trip. That said, they did handle everything pretty quickly overall.

Super satisfied – no hidden or extra fees at all, which was awesome.

Super satisfied with the whole experience.

Queued at the airport counter for about 5–6 minutes, they needed the driver’s license and the little registration booklet, but overall the process was pretty quick. The actual car pickup was at another spot: the airport parking lot (same place for drop-off). The original car I booked wasn’t ready, so they switched me to a same-class Citroën. At first I thought the car was just so-so, but after driving it… wow, it felt like a luxury ride (probably because most cars I saw on the road were quite old). When we drove out to the beach it had just rained and the road was super muddy, so the floor mats got a bit dirty, but the rental staff didn’t make a fuss and just took the car back—drop-off was really efficient. As long as the fuel gauge is the same at pickup and drop-off, you’re good. On the highway, the far left lane is for overtaking, and you should move back to the second lane once you’ve passed to avoid blocking others. We drove a total of 2,839 km and paid about 800 RMB in HGS tolls.

The whole process was super quick with zero pushy upselling – I was the one who asked to add extra insurance. Best part is the price: the base rate already includes full coverage from the rental company, and it’s way cheaper than the big international brands, plus the car was in good condition.

Had a really great experience renting a car abroad. The staff were super friendly and proactive, no hard selling, no deposit needed. The car’s condition was clearly documented by email during pickup inspection, and the return process was really straightforward.