CAR RENTAL REVIEWS ON U-SAVE AT TIVAT AIRPORT, TIV

The staff were very nice and welcoming, but their phone lines were unreachable. The car broke down in the middle of the grassland, and it was impossible to contact the car rental company or roadside assistance. We were only able to get out of the situation thanks to the help of kind locals.

Average experience. The rental store is easy to find, and the staff was very friendly. However, the pickup location requires walking a distance, and there’s no staff to guide you—you have to ask for directions on your own. The car model was from an unfamiliar brand, but overall it was okay. Returning the car took a long time; the store was unattended, and phone calls went unanswered. Eventually, someone showed up after we asked another person to call on our behalf. The fuel policy was inconsistent—not a full tank for pickup or return. When I picked up the car, it had only two bars of fuel, and they said returning it with two bars was acceptable, which seemed very relaxed. I ended up returning the car with seven bars of fuel. The car had been washed casually, and honestly, it felt dirtier after the cleaning. Not sticking to the full-tank policy could cost you an extra 300 yuan on fuel. Make sure to insist on full-tank pickup and return in the future.