Like: upgrade to bigger size car, simple pick up without trying to sell lot of extra services Dislike: old radio with no aux or bluetooth but that's complaining on a high level
Overall quite satisfied. The car pick-up and drop-off process was convenient, the vehicle was clean, performed well, and was 80% new. I would give it a ten, but there was a minor issue with an extra charge for insurance, which was directly deducted from the credit card. However, this was mostly resolved after coordinating with the website and the car rental company.
The overall service was excellent, and the car was in great condition. Coincidentally, the staff had just become a new parent when we picked up the car—congratulations! I'll choose your company again when visiting New Zealand next year.
Scotties staff were excellent and accommodating when I called with unique questions. Easy collection, easy drop-off. Understanding about a mix up with time zones and helped me out.
About QEEQ:10.0/10
Booking was smooth and easy. The emails received could include more info, or possibly a calendar invitation for the booking but otherwise great and easy service.
I think scotties’s shuttle (when I pick up)is really hard to find,so I walk 20 or more minutes to get there.However,scotties’s staff is good,they can speak Chinese to help us.(when I went to Christchurch)
About QEEQ:10.0/10
When I send e-mail to Easyrentcar,they send me answer swiftly,and made feel so nice.
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