Terrible experience. The rental company kept demanding various fees that were not included when booking the car. After paying the rental fee, additional charges such as delivery fees, return fees, parking card fees, and more were requested at pickup. Furthermore, the deposit was delayed for over a month and a half after returning the car.
Terrible company with no sense of integrity. The car rental experience was awful. They didn't take any photos when I picked up the car, and the inspection staff said everything was fine when I returned it. However, the next day I was notified of scratches on the car and was forced to pay a repair fee of 700,000 IDR. Avoid this kind of shady rental company; the service experience is just too bad!
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