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WAHDAH, Juanda International Airport Terminal Car Rental

WAHDAH 200+ ratings, 1 reviews

Surabaya, East Java, Indonesia

2.0 / 10 Poor

WAHDAH - Juanda International Airport Terminal Information, Car Rental Instructions & Policies

Address

Jl. Terminal 2 Juanda, Kepuh, Betro, Kec. Sedati, Kabupaten Sidoarjo, Jawa Timur, Indonesia

Telephone

+6285219429732

Pick-up Instructions

The WAHDAH - Juanda International Airport Terminal car rental location is in the airport and pickup outside

The WAHDAH - Juanda International Airport Terminal rental car will be delivered to your place.Please contact the staff to pick up when you arrived.

1. Please contact us through one of the following platforms before your scheduled vehicle pick-up: - WeChat ID: WahdahID - Telegram: WahdahIndo - WhatsApp: +62 852 1942 9732 2. Kindly include your flight number and an active contact number in your booking so we can easily track and reach you if needed. 3. Please prepare your valid passport and driver’s license for verification by our WaHero (assigned staff). Don’t forget to bring your Checkout Slip, which must be shown to our driver during the handover process. 4. Before you begin your journey, you’ll be asked to complete and sign a digital inspection form. This ensures that both you and our staff review the condition of the vehicle together, including noting any existing scratches or dents.

Drop-off Instructions

Return Procedure Upon returning your car, you need to: 1. Please refill the fuel tank to full, matching the level when you first received the vehicle. 2. Kindly inspect the vehicle for any new scratches, dents, or damages. If found, please notify your WaHero (person in charge) and proceed to sign the electronic inspection form. 3. Before returning the vehicle, please ensure that all personal belongings have been removed. We cannot be held responsible for any items left behind after the return.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
09:00 -23:00
09:00 -23:00
09:00 -23:00
09:00 -23:00
09:00 -23:00
09:00 -23:00
09:00 -23:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

A print-out voucher is more accepted in this store.

Age requirements

25 - 80 years old ( the info. of exact age range is under collection)

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 2 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation.You must present your original driving licence with the original IDP at the counter.

For local renters, you need to bring:

Full driver's license issued in Indonesia

Additional Extras

To be updated

Cross Border

To be updated

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess:

IDR 0

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

1 mi from Surabaya Airport

Railway Stations

8.3 mi from Gubeng Train Station

Other Landmarks

9.2 mi from Cheng Hoo Mosque

FIND ME A CHEAP RENTAL
Map view of WAHDAH Store Location
coordinates: -7.3833435 112.7741384

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points: 2.0 / 10 Poor

  • Vehicle condition: 0.0
  • Vehicle cleanliness: 0.0
  • Spaciousness: 0.0
  • Counter staff: 0.0
  • Pick-up location: 0.0
  • Drop-off location: 0.0
  • Pick-up time: 10-30 mins
  • Drop-off time: 10-30 mins
  • Griselda Eddie

    Surabaya

    2 /10 Poor

    Reviewed: Wednesday, August 6, 2025

    Terrible company with no sense of integrity. The car rental experience was awful. They didn't take any photos when I picked up the car, and the inspection staff said everything was fine when I returned it. However, the next day I was notified of scratches on the car and was forced to pay a repair fee of 700,000 IDR. Avoid this kind of shady rental company; the service experience is just too bad!
    Read More >

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