good

Waiting on an itemized bill please so I can verify what I have been charged for on my credit card.

I was impressed. The car exceeded my expectations

The counter staff was insistent on me getting the unlimited tolls plan even though I made it clear that I was going to use the car within a city only. It was a little annoying after a while. Besides the plan costs $125 which is abusively too much for almost any trip.

Am using well your year-long protection plan and IDP. Was a good choice to avoid much hassle.

The Car we collected was Scraped and Dented. The Counter Staff were relentlessly trying to upsell me and charged me a further $240 on Collection. It is only now after checking my Bank Accounts that I have seen that they have double charged. The lady that assisted with collecting the car was not very clear or helpful neither. Upon Return a gentleman named Eric was very helpful.

the lady at the counter at Avis was more worried about talking on the phone complaining about not getting her raise on her check then helping the customers at the counter

I was very happy with the price and vehicle for the length of time and being able to pick it up in Florida and return it to Ohio