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Live chat Email us Service Code: 7986193171
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Never again ! Routes staff hirea car with Enterprise for ideas on how it should be done

Reviewed: Sat, Mar 14, 2020
About Routes: 7.7 /10
It took two hours from arriving at the reception desk to driving away in the car and there was very little interest in our needs and mostly concern about their attempts to maximise vehicle use so we had to wait for a vehicle that had just been returned to be checked and cleaned - and not much of an apology
About QEEQ: 10.0 /10
Medium SUV | Nissan Rogue or similar

Relevant Reviews on Routes Vancouver Airport

D.Hoxsey

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Medium SUV | Jeep Cherokee or similar
Reviewed: Sun, Oct 13, 2019
“Online Bait and Switch”
About Routes: 5.3 /10
the car I booked was a bait and switch. Basically I paid extra to book a Jeep and when i showed up the rental company said that even though the rental said it was for a Jeep Grand Cherokee, the classification was for a lower vehicle. I ended up with a crap vehicle.

Manar Sarsam

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Full Size | Nissan Pathfinder or similar
Reviewed: Wed, Sep 4, 2019
“Routes was very professional when we dropped off the car . The staff JAY was very efficient in his”
About Routes: 8.7 /10
I sent an email 24 hours before receiving the car to adjust the price because it has been dropped . However no action has been taken ☹️ Recommendation: Routes should enhance its response procedure
About QEEQ: 8.0 /10
No unfortunately it didn’t work

Narat C.

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Medium SUV | Jeep Wrangler or similar
Reviewed: Wed, Aug 28, 2019
“Good deal but poor cleanliness.”
About Routes: 7.0 /10
The car was not totally clean outside and inside was very dirty.
About QEEQ: 8.0 /10
The booking is smooth.

S.Sodini

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Economy | Kia Rio or similar
Reviewed: Sun, Feb 17, 2019
“i actually was given a KIa Soul which was better because it handled really well in the snow I encoun”
About Routes: 9.3 /10
I thought the staff could have talked to me more directly. They seemed to think that I knew more than I really did.
About QEEQ: 10.0 /10

Merchant

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Intermediate | Honda Civic or similar
Reviewed: Sat, Dec 15, 2018
“Brand new cars. Very helpful staff”
About Routes: 10.0 /10
Got a brand new Nissan Rogue as a free upgrade. Amazing Service.
About QEEQ: 10.0 /10

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