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Search for Lovetrip Car Rentals in Auckland

Disappointing

Reviewed: Thu, Jan 30, 2020
About Lovetrip: 6.7 /10
This was a very disappointing experience. The email describing Lovetrip’s address, phone number and location did not arrive until we had the car. Eventually we managed to contact the pick up location and given poor instructions resulting in a wait of over an hour and a half. The car itself was fine but when we returned it two hours before we were due to we asked to be taken to our overnight hotel instead of the airport as we had an early morning flight the next day. We were refused so we had to accept the drop off at the airport then get a taxi. The time to the airport was around 10 minutes, to our hotel around 20 minutes. Very disappointing!
About QEEQ: 10.0 /10
Booking was ok but the airport pick up description was misleading and it should have been made clear what the shuttle service actually was. This aspect of the booking was very poor.
Toyota Corolla image
Lovetrip
Auckland Airport(AKL)
Auckland
New Zealand
Intermediate | Toyota Corolla or similar

Relevant Reviews on Lovetrip Auckland International Airport

Marlon William

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Lovetrip
Auckland
New Zealand
Reviewed: Tue, Feb 4, 2020
About Lovetrip: 10.0 /10
Very good
About QEEQ: 10.0 /10

Madge Walter

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Lovetrip
Auckland
New Zealand
Reviewed: Sat, Mar 30, 2019
About Lovetrip: 6.0 /10
The service was quite average. We had an early flight and hoped for a timely car return, but they barely made it on time. They almost delayed our shuttle to the airport because they were attending to another customer. Luckily, Auckland Airport isn't very big, so we didn't miss our flight.

Mary Giles

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Lovetrip
Auckland
New Zealand
Reviewed: Sun, Mar 4, 2018
About Lovetrip: 6.0 /10
We picked up the car late and informed them before collecting our luggage, but still had to wait outside for about 20 minutes.

Clara Bernal

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Lovetrip
Auckland
New Zealand
Reviewed: Mon, Feb 26, 2018
About Lovetrip: 4.0 /10
The attitude was extremely poor. They seemed to think that people from mainland China know nothing. This was the worst car rental experience in my travels to over 50 countries. Initially, I chose to support a car rental company run by fellow Chinese, understanding the challenges of living abroad. It was only a one-day rental, and I was curious about the business. However, this experience made me vow never to rent from a Chinese-run car rental company again.
About QEEQ: 8.0 /10

W.August

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Compact | Toyota Corolla Hatchback or similar
Lovetrip
Auckland Airport(AKL)
Auckland
New Zealand
Reviewed: Thu, Dec 26, 2019
“Ok, Chinese operators so some language barriers to work through but overall ok”
About Lovetrip: 7.3 /10
Overall ok, pickup was a concern as I was asked to go the airport’s busy drop off point and look out for the pickup car’s registration plate. I had my grandson with me and it was very stressful having to manage him and try to look out for a car amongst 100s of people getting dropped off. Operator should pay and use designated pickup areas
About QEEQ: 8.0 /10

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