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Search for Lovetrip Car Rentals in Auckland

Disappointing

Reviewed: Thu, Jan 30, 2020
About Lovetrip: 6.7 /10
This was a very disappointing experience. The email describing Lovetrip’s address, phone number and location did not arrive until we had the car. Eventually we managed to contact the pick up location and given poor instructions resulting in a wait of over an hour and a half. The car itself was fine but when we returned it two hours before we were due to we asked to be taken to our overnight hotel instead of the airport as we had an early morning flight the next day. We were refused so we had to accept the drop off at the airport then get a taxi. The time to the airport was around 10 minutes, to our hotel around 20 minutes. Very disappointing!
About QEEQ: 10.0 /10
Booking was ok but the airport pick up description was misleading and it should have been made clear what the shuttle service actually was. This aspect of the booking was very poor.
Toyota Corolla image
Lovetrip
Auckland Airport(AKL)
Auckland
New Zealand
Intermediate | Toyota Corolla or similar

Relevant Reviews on Lovetrip Auckland International Airport

Primo Maxwell

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Lovetrip
Auckland
New Zealand
Reviewed: Wed, Apr 11, 2018
About Lovetrip: 2.0 /10
Contacted the rental company before clearing customs at the airport, and they told us to contact them again at the designated waiting spot. They said they would arrive in five minutes, but we ended up waiting for more than twenty minutes. During that time, I messaged them via WeChat and the rental company responded with impatience. Additionally, the pre-booked baby seat was not installed and had to be crudely tied with a seatbelt, which was very unsafe. This was my third time in New Zealand and I've never had such a bad car rental experience. Strongly recommend against renting from this company.
About QEEQ: 8.0 /10

M.Hall

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Intermediate | Toyota Corolla or similar
Lovetrip
Auckland Airport(AKL)
Auckland
New Zealand
Reviewed: Fri, Jan 3, 2020
“Easy and stress free”
About Lovetrip: 10.0 /10
Would definitely book with Lovetrip again. Vehicle excellent and staff very helpful!!!
About QEEQ: 10.0 /10
Easy to follow, updated on a regular basis. Very helpful.

R.Weerasinghe

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Economy | Nissan Tiida or similar
Lovetrip
Auckland Airport(AKL)
Auckland
New Zealand
Reviewed: Tue, Sep 3, 2019
“Nice experience”
About Lovetrip: 10.0 /10
Car was in excellent condition and service is exceptional..A++++
About QEEQ: 10.0 /10

Www

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Small SUV | Toyota RAV4 （2016-2018） or similar
Lovetrip
Auckland Airport(AKL)
Auckland
New Zealand
Reviewed: Sun, Jul 21, 2019
“Very positive experience”
About Lovetrip: 9.3 /10
I rented a very nice car, for a very low rate. But when I called to inquire about a rental extension, I received an email quote for 5x the daily rate of what I previously paid online. When I replied to the email with the quote, I received an automated response entirely in a foreign language. I found that to be a bit frustrating.
About QEEQ: 10.0 /10
Very easy, clear, and affordable! Will get my business from now on.

Jo

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Economy | Nissan Tiida or similar
Lovetrip
Auckland Airport(AKL)
Auckland
New Zealand
Reviewed: Tue, Mar 5, 2019
“Great value”
About Lovetrip: 8.0 /10
Great value , car was big enough for 2 plus suitcases. No problems
About QEEQ: 8.0 /10

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