Got a new car, perfectly clean for a good deal.

Great location, easy to find. The originally reserved BMW 7 Series was unavailable, so they switched us to a Mercedes S450, which is essentially the same class. It’s elegant on the highways and can be wild at times, thanks to the excellent performance and driving environment.

The office located in Munich's city center is easy to find. I presented the rental documents from the rental company to the friendly female staff at the counter. After pre-authorizing a deposit, she provided me with the necessary information and directions to the car pickup location, which was just two blocks away. The process was smooth and efficient.

Between Terminals 1 and 2, many car rental companies are grouped together, making it easy to find.

Did not get the desired vehicle model.

Like: I had to cancel car hire, as my client cancelled. Avis cancelled without problems, or any charges. The staff member was helpful and understanding.
Dislike: In the beginning, he seemed a bit "under-trained", but overall helpful and efficient. So, not complaining. Thanks Avis, and hope we have better luck next net time )