Got a new car, perfectly clean for a good deal.

They always add extra charges. Two additional fees were not explained.

We had already purchased insurance and paid all rental and insurance fees in our home country. However, the German rental company added their own insurance at the counter without clearly informing us. They only mentioned the additional cost when we returned the car. Germans tend to add their own insurance based on their understanding, and it can be quite expensive.

The signage for picking up and dropping off the car is very unclear, which took a lot of time.

The service was actually quite good. They patiently answered our questions, and there were staff members at the pickup point.

В финальном счете была дополнительная сумма за страховку, о которой я не был предупреждён

В финальном счете дополнительно был начислен НДС