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+1-8007618913
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+44-2035140670
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00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 2726742217
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Reviewed: Sun, Jan 19, 2020
About Routes: 2.0 /10
routes staff are not honest,,my wife unfortunately forgotten her wallet when we returned car,,no body informed us infact they denied for 2 days,and when we threatens for police complains they suddenly found the wallet and that too given us when we reach there office. worse thiings they have stollen the money from the wallet..dishonest people
Medium SUV | Jeep Cherokee or similar

Relevant Reviews on Routes Toronto Airport

Luther Bruno

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Reviewed: Wed, Jun 5, 2024
About Routes: 2.0 /10
I warn everyone, do not use Routes Car Rental. They are blatantly dishonest! It's a small rental company located outside the airport. When I went to handle my rental, there were hardly any customers, but the efficiency was surprisingly low. It took 2.5 hours in total, definitely not worth it. Not only is their service irregular and improper, but the few staff members I saw at the store appeared to be all South Asian and were dishonest, lying straight to my face. I had already purchased full insurance through the rental website, with the policy in both Chinese and English, but the staff claimed they couldn't understand and forced me to buy their insurance for over $20 per day. Even after speaking with the customer service rep from the rental website, they still insisted on selling me their insurance.
About QEEQ: 10.0 /10

Gustave Malory

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Reviewed: Tue, Aug 7, 2018
About Routes: 6.0 /10
The wait time in line when picking up the car was quite long.

AKG

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Large SUV | Dodge Durango or similar
Reviewed: Thu, Jan 16, 2020
“Bitter sweet”
About Routes: 10.0 /10
Car was good, line up at pick up was very long, vehicles were not available. It took me close to 2-3 hrs for pick up
About QEEQ: 10.0 /10
Great

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Medium SUV | Nissan Rogue or similar
Reviewed: Wed, Jul 3, 2019
“Got Brand New Car.”
About Routes: 9.7 /10
I got upgraded to brand new Wrangler Jeep that only 16 miles odometer. The problem was this car had 3600 cc engine and fuel wasteful. The stability and comfortable also less compare with Nissan Rogue. We got car with almost empty tank might be because of car just sent out from dealer. The price is good and Routes didn't push me to buy additional insurence and else.
About QEEQ: 10.0 /10
Easyrent is good in price and user friendly booking experience.
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N.Lodge

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Medium SUV | Nissan Rogue or similar
Reviewed: Tue, May 21, 2019
“Really faultless”
About Routes: 10.0 /10
Excellent service
About QEEQ: 10.0 /10
Easy to use

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