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Live chat Email us Service Code: 8250358263
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Overall good. The inflexibility of EasyRent to help make a small adjustment is a concern

Reviewed: Mon, Jan 13, 2020
About Routes: 8.3 /10
Routes staff were very helpful. One piece of feedback is about winter tires and chains, it didnt come up in the conversation during pick up and turned out they are required by law in many areas of British Colombia during winter. Not having them results in fines, Would be good for the staff to highlight this. OR for the Easyrent website to also highlight this and offer it as an option.
Large SUV | Dodge Durango or similar

Relevant Reviews on Routes Vancouver Airport

Bartholomew Ward

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Reviewed: Sun, Aug 25, 2019
About Routes: 8.0 /10
Did not pick up the car

R.Ellis

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Special | Mystery compact car or similar
Reviewed: Wed, Jul 6, 2022
About Routes: 7.0 /10
Counter didn’t answer any of our questions had to wait for the car nothing was answered

Gin E

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Economy | Kia Rio or similar
Reviewed: Wed, Sep 25, 2019
“Dont get screwed. Use ANYONE else”
About Routes: 2.0 /10
I will NEVER use your service or the rental company Routes again. The staff at Routes were rude (put me on hold and hung up twice while i requested pick up), would not honor my agreement stating the changes were due to ICBCs recent insurance chands and the only solution they wanted to provide was to send me to their competitor.

Brenda

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Intermediate | Toyota Corolla or similar
Reviewed: Sun, Jul 28, 2019
About Routes: 9.3 /10
The upgrade was fantastic and appreciated! The check in process was a little lengthy due to the business and what looked to be a new location and set up. We’ve rented via Routes many times and will continue to do so.
About QEEQ: 10.0 /10
Best rate advertised!!

D.Gabay

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Intermediate | Toyota Corolla or similar
Reviewed: Thu, Jun 20, 2019
“Great car, was a smooth drive and very comfortable”
About Routes: 10.0 /10
The rental company took over an hour just to issue the car. I was very happy with the car and the price but the length to wait was horrible as I just came off a 10 hour flight woth 2 kids and then had to wait an hour just to pick up the car
About QEEQ: 10.0 /10
Very smooth process. Will definitely use it again.

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