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Live chat Email us Service Code: 1607919171
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Overall good. The inflexibility of EasyRent to help make a small adjustment is a concern

Reviewed: Mon, Jan 13, 2020
About Routes: 8.3 /10
Routes staff were very helpful. One piece of feedback is about winter tires and chains, it didnt come up in the conversation during pick up and turned out they are required by law in many areas of British Colombia during winter. Not having them results in fines, Would be good for the staff to highlight this. OR for the Easyrent website to also highlight this and offer it as an option.
Large SUV | Dodge Durango or similar

Relevant Reviews on Routes Vancouver Airport

R.Ellis

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Special | Mystery compact car or similar
Reviewed: Wed, Jul 6, 2022
About Routes: 7.0 /10
Counter didn’t answer any of our questions had to wait for the car nothing was answered

WS.LAM

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Intermediate | Toyota Corolla or similar
Reviewed: Sun, Oct 20, 2019
“Good prices but don't expect professional services.”
About Routes: 7.0 /10
Service is slow.
About QEEQ: 8.0 /10

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Economy | Kia Rio or similar
Reviewed: Tue, Aug 27, 2019
“PAINFUL EXPERIENCE, RUDE STAFF, RIDICULUS WAITING TIME!!!”
About Routes: 2.0 /10
Horrible company! Terrible service, staff rude and very unhelpful - creating problems for customers, ridiculous restrictions on cars. Waiting time was painfully long. I understand busy companies but waiting 2 hours in a queue is NOT ACCEPTABLE!!!!! I'm honestly surprised this company still exists..? Puzzled about that! I highly advise DO NOT USE THIS COMPANY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

B.Ly

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Large SUV | Dodge Durango or similar
Reviewed: Fri, Aug 23, 2019
“long waiting time for car pick up”
About Routes: 8.3 /10
long waiting time for car pick up. Customer service was good though.
About QEEQ: 8.0 /10

H.Chen

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Intermediate | Toyota Corolla or similar
Reviewed: Sat, Jul 27, 2019
“If the car had their own GPS, it would be better.”
About Routes: 7.7 /10
KIA vehicle has some problem when it climbed high degree road. It was not much power to uphill.
About QEEQ: 10.0 /10
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