Very satisfied, the staff were all attentive and thorough.

Satisfied

The car I initially rented was too big, and they mentioned it was at T1 instead of T2 where I was initially coming from. I didn’t want to go back to T2, so they replaced it with a Mercedes V250, which wasn’t listed. The replacement car was smaller and even better.

Good service, patient, helpful

Everything went smoothly, the counter is right outside Terminal 1. However, the efficiency was typical of France, very slow. What normally takes 5 minutes took nearly an hour, waiting for the paperwork and then the keys... I was assisted by a black gentleman with a very heavy accent, which was challenging for my not-so-good English. When returning the car, I was assisted by a white gentleman. The return process was simple, just hand over the keys, done in ten seconds.