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Live chat Email us Service Code: 2235482342
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Great customer service & easy booking process.

Reviewed: Sun, Jan 12, 2020
About ACE Rental Cars: 7.7 /10
The car was fine & customer service once we got to the pickup office was good. We waited for around 45 minutes for the shuttle bus to come to pick us up at the airport. I kept calling the number provided but could never get through. On my 4th attempt at calling I finally got to speak to someone who told me that the bus would be there in a few minutes. Even then we waited another 20 minutes before it actually arrived. Drop off was the same. Had to wait at least 30 minutes for a shuttle bus to take us to the airport. I suggest more shuttle buses more regularly.
About QEEQ: 10.0 /10
No complaints with Easyrentcars. Actually I must point out that the couple of occasions I emailed them with queries they came back to me straight away.
Economy | Toyota Corolla Hatchback or similar

Relevant Reviews on ACE Rental Cars Sydney Airport

Diana Coverdale

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Reviewed: Wed, Oct 1, 2025
About ACE Rental Cars: 10.0 /10
The return process only took a few minutes. Since we were rushing to catch a flight, they dropped us off at the airport.
About QEEQ: 10.0 /10

Grant

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Compact | Hyundai i30 or similar
Reviewed: Thu, Jun 29, 2023
About ACE Rental Cars: 7.0 /10
I thought the car( Toyota hybrid) was extremely easy to drive and very economical
About QEEQ: 7.0 /10

M.Heyink

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Full Size | Toyota Camry or similar
Reviewed: Sun, Jul 28, 2019
“As experienced previously, the whole process is very smooth.”
About ACE Rental Cars: 9.7 /10
ACE have been great - the only slight critique is a small amount of confusion around the link between Hertz and ACE when it came to resolving the mechanical issue we experienced (which was dealt with quite well in the end thank you).
About QEEQ: 10.0 /10
Great!

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Economy | Toyota Corolla Hatchback or similar
Reviewed: Wed, May 22, 2019
“As above”
About ACE Rental Cars: 8.3 /10
I chose an economy vehicle but were forced to take an SUV. Something about a “surprise vehicle” but I chose an economy vehicle online. I ended up paying alot more for fuel than I budgeted for.
About QEEQ: 8.0 /10

B.Chea

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Economy | Toyota Corolla Hatchback or similar
Reviewed: Thu, Feb 21, 2019
About ACE Rental Cars: 2.7 /10
Not convenient to pick up / drop off. Not given the car I booked and the car is old and dirty. Disappointed and will not choose ACE next time.
About QEEQ: 7.0 /10

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