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Live chat Email us Service Code: 3363379307
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Great customer service & easy booking process.

Reviewed: Sun, Jan 12, 2020
About ACE Rental Cars: 7.7 /10
The car was fine & customer service once we got to the pickup office was good. We waited for around 45 minutes for the shuttle bus to come to pick us up at the airport. I kept calling the number provided but could never get through. On my 4th attempt at calling I finally got to speak to someone who told me that the bus would be there in a few minutes. Even then we waited another 20 minutes before it actually arrived. Drop off was the same. Had to wait at least 30 minutes for a shuttle bus to take us to the airport. I suggest more shuttle buses more regularly.
About QEEQ: 10.0 /10
No complaints with Easyrentcars. Actually I must point out that the couple of occasions I emailed them with queries they came back to me straight away.
Economy | Toyota Corolla Hatchback or similar

Relevant Reviews on ACE Rental Cars Sydney Airport

Rudolf Sophia

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Reviewed: Wed, Mar 6, 2019
About ACE Rental Cars: 10.0 /10
Overall, it was okay! I've rented from Ace many times because it's cheap. The location is not inside the airport, so you need to take a shuttle bus. The pick-up spot has changed, it's no longer at the 15-minute free zone, but now it's at the right side of the international arrivals exit where the big buses and hotel shuttles are, which is closer. The car is a bit old, but the service is good. It's fine.

I.Powis

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Compact | Hyundai i30 or similar
Reviewed: Mon, Jul 11, 2022
“Great service nice car to drive”
About ACE Rental Cars: 9.0 /10
The counter staff at Mascot were friendly and very helpful. The windscreen was a little dirty on the inside from a previously attached GPS and stickers that had been removed.
About QEEQ: 10.0 /10

T.Petermann

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Compact | Toyota Corolla Hatchback or similar
Reviewed: Thu, Feb 13, 2020
“Ok”
About ACE Rental Cars: 7.7 /10
The car was not cleaned. There was quite some rubbish (for example old food) in the middle compartment.
About QEEQ: 8.0 /10
Good as usual

A.Omran

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Compact SUV | Toyota RAV4 or similar
Reviewed: Tue, Aug 6, 2019
About ACE Rental Cars: 5.0 /10
Long time to get the car.

C.Sahin

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Economy | Toyota Corolla Hatchback or similar
Reviewed: Tue, Aug 6, 2019
“Great car rental, bad booking website”
About ACE Rental Cars: 10.0 /10
Mr Hasan at the counter was very helpful and made whole process as simple and transparent as possible. 5 stars
About QEEQ: 10.0 /10

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