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Reasonably good

Reviewed: Thu, Jan 9, 2020
About AVIS: 10.0 /10
Everything was fine. But a hidden extra cost emerged at the time of pick up. This concerns only this particular Avis branch office. It turned out this office is inside the London Congestion Charge Zone, which added UKP 25 to the cost of hire. It would have been good if at the time of booking a warning message came up to indicate this extra cost.
About QEEQ: 10.0 /10
Good smooth process
Economy | Ford Fiesta or similar

Relevant Reviews on AVIS in United Kingdom

Matt Eva

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Reviewed: Sun, Mar 30, 2025
About AVIS: 8.0 /10
It's okay.
About QEEQ: 8.0 /10

Booth Whittier

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Reviewed: Sat, May 11, 2024
About AVIS: 10.0 /10
The shuttle bus arrived somewhat slowly.
About QEEQ: 10.0 /10

L.Flores Ochoa

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Economy | Volkswagen Polo or similar
Reviewed: Thu, Aug 18, 2022
“It was a magic weekend for a roadtrip i the Highlands, and the little car raised to the challenge.”
About AVIS: 10.0 /10
The staff at the airport is very friendly and knowledgeable. On the return journey i arrived late after being stuck on the road behind caravans, i had to drop the key in a rather unorthodox fashion, and the staff was all to happy to help You cannot beat the value of a smile when arriving into a new place.
About QEEQ: 10.0 /10
Did exactly what it read in the label. Liked the straight honest extra for a wider insurance policy.

N.Ewart

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Economy | Vauxhall Corsa or similar
Reviewed: Mon, Jul 29, 2019
“Frustrating”
About AVIS: 7.7 /10
Massive queue at the pick up counter which really delayed my departure from the airport and plans for the evening. Seemed really slow with nothing pre-printed and only one printer which then jammed. Lady on the desk was lovely but horrible wait outweighed this. Will actively avoid Avis in the future if that’s the counter process.
About QEEQ: 10.0 /10

P.Srimuang

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Mini Van | Citroen C4 Grand Picasso 7 Seats or similar
Reviewed: Wed, May 29, 2019
“Good service. Get the car as I booked. Not much scheme to up sell.”
About AVIS: 9.3 /10
It'd be better to inform earlier that no drop off point in gatwick airport North terminal. We already went there and have to return to South terminal to return the car.
About QEEQ: 10.0 /10

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