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Reasonably good

Reviewed: Thu, Jan 9, 2020
About Avis: 10.0 /10
Everything was fine. But a hidden extra cost emerged at the time of pick up. This concerns only this particular Avis branch office. It turned out this office is inside the London Congestion Charge Zone, which added UKP 25 to the cost of hire. It would have been good if at the time of booking a warning message came up to indicate this extra cost.
About QEEQ: 10.0 /10
Good smooth process
Economy | Ford Fiesta or similar

Relevant Reviews on Avis in United Kingdom

Anonymous

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Reviewed: Sat, Feb 21, 2026
About Avis: 10.0 /10
Professional and efficient—this is my second time renting with them.
About QEEQ: 10.0 /10

Theresa Crane

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Reviewed: Wed, Nov 13, 2024
About Avis: 10.0 /10
Very satisfied
About QEEQ: 10.0 /10

Winifred Raglan

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Reviewed: Mon, Sep 27, 2021
About Avis: 10.0 /10
Very satisfied
About QEEQ: 10.0 /10

Crystal Constance

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Reviewed: Sat, Oct 8, 2022
About Avis: 10.0 /10
Convenient, friendly, no hard selling. I suggest arriving early in the morning for pick-up because there are more customers.

Ms Carter

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Compact | Volkswagen Golf or similar
Reviewed: Tue, Aug 20, 2019
“Misleading”
About Avis: 5.7 /10
The car had an issue with breaking, it scrapped and I could hear the break pads scratching on braking with a metal sound coming from it. I was told it was unlimited mileage but inside car it stated a mileage limit. The sat nav didn’t work on the car. They never showed on collection ticket any amount. It stated zero on collection on my ticket in bold but below in a place hard to see it said in normal writing, deposit £200-£1,500. I had to phone up to clarify the deposit amount as I had no idea how much it would be. Very deceptive. I also had to transfer money from a friend but luckily was able to do it. As the ticket for collection is deceptive it makes you believe you will not pay any deposit upon arrival.
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