Good value for money

The pickup guy was enthusiastic and chatty.

Not punctual. They said they would pick us up in ten minutes, but we waited for 45 minutes. The staff had no apology. The car was not refueled when we got it, and they refused to refund the extra fuel we added when returning it, claiming we didn't keep the receipt. Shouldn't they take photos if they refueled before renting it out? Different staff gave conflicting information about the car return. Strange, where did the good reviews come from?

The time spending for pick up need to be improve.

I believe they are one of the most if not the most under rated car rental agency. The staff were friendly and got us going in no time. We were renting for 50days, they went out if their way to make sure we were happy. Significant $$ savings compared to any other agency(atleast 40% cheaper than their nearest competitor ).

Great platform.

Like: The affordable price of the car is the major factor and the condition of the car is wonderful. The seats were comfortable for long distance traveling and I have no complains. Best car I have hired so far.
Dislike: The attitude of some staff was not friendly, whereas the one that receive the car from us is very nice.