Terrible

The vehicle exceeded expectations as we were upgraded to a larger size car at no extra expense. Staff were courteous and helpful though having to pay an extra charge for a late pickup due to flight cancellations was harsh especially as Aurcar was staying open due to the Xmas demand. The vehicle did have minor damage to a fender that required taping to reduce damage. This was not noted at pick up and no compensation was offered to me for out of pocket expenses for the special vehicle tape. Overall though a positive experience all round.

The booking process was relatively easy to use. Quick and efficient and offered a number of rental deals. Being Xmas the price protector was irrelevant as rentals are always going to be higher. This is the second time I’ve used EasyRentCars and both occasions have been positive.

The car which was rented to us was not a very good replacement.

I did get mustisibi outlander which was smooth and got power, lots of space and easy to drive , less economical , may be bit warm reception when we are there even though we need to wait bit while because they are busy , instead ignoring

Was easy booking and quick checkout Will be much appreciated if we got the same vehicle instead of same standard while we book

We did not get the car we booked. The car did have some already damaged panel

The car wasn’t powerful enough for hilly roads, wasn’t the best is wet condition