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Search for RIGHT CARS Car Rentals in Auckland

Adequate car but shoddy service

Reviewed: Fri, Jan 3, 2020
About RIGHT CARS: 5.3 /10
!!!!!Poor service from hire car company. Car had old bottles and other customers paperwork (from May 2019) in it. Was supposed to be full to full but wasn't. Phone charger didn't work. Satnav was in Japanese (for japan) but couldn't be switched off so had a running Japanese dialogue. But worst was that the renter announced as we left that he would not be there on the day we drop it off, so we had to arrange our own taxi (at our expense) to the airport! It was not clear where to leave the key, I still haven't had confirmation that all was ok (despite leaving a note and emailing them) and not be able to confirm that our deposit would be refunded. We were supposed to be using the same company (spicy cars) when we come back to the north island but plan to cancel.... poor service.
About QEEQ: 8.0 /10
Fine
Nissan Bluebird image
RIGHT CARS
Auckland Airport(AKL)
Auckland
New Zealand
Intermediate | Nissan Bluebird or similar

Relevant Reviews on RIGHT CARS Auckland International Airport

Harry Dorothy

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RIGHT CARS
Auckland Airport(AKL)
Auckland
New Zealand
Reviewed: Tue, Jul 23, 2019
About RIGHT CARS: 6.0 /10
A small car rental company, the receptionist was an Indian with a heavy accent, which made it hard to understand. This caused significant issues. Of course, part of it was my fault too. The issues were resolved quickly on-site, but post-trip handling was very slow. There was a discrepancy between the credit card bill and the actual amount charged (undercharged by a few dozen), leading to a long delay in my insurance claim.
About QEEQ: 10.0 /10

N.Ikiua

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Economy | Kia Rio or similar
RIGHT CARS
Auckland Airport(AKL)
Auckland
New Zealand
Reviewed: Mon, May 13, 2019
“Horrible start. Great ending”
About RIGHT CARS: 8.0 /10
I waited for nearly 2 hours to be picked up from the airport. The phone line went straight to a voicemail and I had to contact head office in Christchurch and speak to the company manager for anything to happen.
About QEEQ: 10.0 /10
Easy to book through. Great prices

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Intermediate | Toyota Corolla or similar
RIGHT CARS
Auckland Airport(AKL)
Auckland
New Zealand
Reviewed: Wed, Mar 20, 2019
About RIGHT CARS: 7.0 /10
All went well except, car was almost empty on pick up, no worries though, after phoning and letting staff know, it was ok to drop off car empty as well. Only trouble was drop off. No one was there at office to drive the shuttle to airport as was part of deal. After phoning staff I was promised to be shuttled to airport within half an hour. No one came, another phone call followed and a promise of 15 min. Nothing happened. Had to call UBER and pay additionally. Thought it a good thing to support smaller businesses, but gotta beware of their reliability.
About QEEQ: 10.0 /10

M.G

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Economy | Kia Rio or similar
RIGHT CARS
Auckland Airport(AKL)
Auckland
New Zealand
Reviewed: Mon, Feb 11, 2019
“Pickup was too slow. Waited for 25 minutes. Also only one person for whole day including drop off.”
About RIGHT CARS: 5.0 /10
Car condition was poor. Lots of scratches and dents and yet they said excess would be $3500 when it was $2500 and should actually be even less.

H.Powers

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Mini | Mazda Demio or similar
RIGHT CARS
Auckland Airport(AKL)
Auckland
New Zealand
Reviewed: Mon, Aug 27, 2018
“Would book again!”
About RIGHT CARS: 8.6 /10
Like: The car was great, no problems, and affordable.
Dislike: It did take a very long time for him to arrive, and he had told us ten minutes without a follow-up call.

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