Rental car was cheaper than other companies but took a long time to get the car.

K.Chow

Australia

Reviewed: Wed, Jan 1, 2020

About Aucar: 7.7 /10

Took a while to phone through for shuttle to the store. At the store, we waited around 1.5 hrs before we got our car. They were so understaffed that the car was sitting there for a long time waiting for them to do a quick clean. At the end of my rental, I returned the car 1.5hrs early in case they were running late. However, after my flight home I received a call from Aucar to say I was suppose to return the car at this time. So had to explain to the staff I've already returned it earlier, I even signed off on their checklist. Based on my experience, this company is very unorganized. Base rental price was good but cost for additional driver was quite dear. If you use this company, make sure you allow more time for pickup and dropoff.

About QEEQ: 9.0 /10

Booking process was easy. It would have been good to include the extra cost for additional drivers.

Aucar

Melbourne Airport(MEL)

Melbourne

Australia

Compact SUV | Mitsubishi ASX or similar

7-day rental

Relevant Reviews on Aucar Aucar Mel airport

Everley Evan

Australia

4-day rental

Aucar

Melbourne Airport(MEL)

Melbourne

Australia

Reviewed: Tue, Apr 17, 2018

About Aucar: 4.0 /10

M.TEI

Australia

5-day rental

Medium SUV | Jeep Grand Cherokee Guaranteed model

Aucar

Melbourne Airport(MEL)

Melbourne

Australia

Reviewed: Thu, Aug 15, 2019

“Best rental service ever”

About Aucar: 10.0 /10

The car exceeded our expectation. Even though we broke down in a small town, they were really quick to replace the car with a good replacement. It was a quick pick up and drop off service. I will definitely go back to them for my next trip.

About QEEQ: 10.0 /10

Australia

5-day rental

Full Size Van | KIA Carnival or similar

Aucar

Melbourne Airport(MEL)

Melbourne

Australia

Reviewed: Tue, Jan 22, 2019

“Not at the airport & a wrecked van to rent”

About Aucar: 5.3 /10

We couldn't understand the person who told us where to go & then couldn't understand her when she was picking us up...it wasn't clear that she was a shuttle & not dropping off our van. When we arrived at the rental car location, we had to wait 15-20 min for our car to be ready & then it turned out to be a huge box van (people mover) that looked like it had been in a more than a few accidents! I don't want to drive a wrecked car when we rent a car. I want something in good condition both inside & outside.

About QEEQ: 8.0 /10