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Live chat Email us Service Code: 9083304170
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Rental car was cheaper than other companies but took a long time to get the car.

Reviewed: Wed, Jan 1, 2020
About Aucar: 7.7 /10
Took a while to phone through for shuttle to the store. At the store, we waited around 1.5 hrs before we got our car. They were so understaffed that the car was sitting there for a long time waiting for them to do a quick clean. At the end of my rental, I returned the car 1.5hrs early in case they were running late. However, after my flight home I received a call from Aucar to say I was suppose to return the car at this time. So had to explain to the staff I've already returned it earlier, I even signed off on their checklist. Based on my experience, this company is very unorganized. Base rental price was good but cost for additional driver was quite dear. If you use this company, make sure you allow more time for pickup and dropoff.
About QEEQ: 9.0 /10
Booking process was easy. It would have been good to include the extra cost for additional drivers.
Medium SUV | Mitsubishi ASX or similar

Relevant Reviews on Aucar Aucar Mel airport

Joseph Pater

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Reviewed: Fri, Aug 4, 2017
About Aucar: 10.0 /10
From airport pickup, car rental, travel inquiries, driving tips, to refueling before return, the service was excellent throughout. Very patient and detailed. Thumbs up!
About QEEQ: 10.0 /10

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Full Size | Toyota Camry or similar
Reviewed: Fri, Jan 3, 2020
“Terrible”
About Aucar: 5.7 /10
I didn't got the car I have booked for ( Camry ) and the counter staff tell that they will give me the smaller one ( Yaris ),of course I refused, then they offer me another one looks like a truck!!! So Bad. That took me a lot of time for negotiation and tried to solve the problem. Really not recommend this agent.
About QEEQ: 8.0 /10

p.tamang

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Full Size Van | KIA Carnival or similar
Reviewed: Tue, Nov 12, 2019
About Aucar: 8.0 /10
Was easy booking
About QEEQ: 8.0 /10
Easy trip with easyrent.

Skye Ang

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Full Size Van | KIA Carnival or similar
Reviewed: Sun, Sep 8, 2019
About Aucar: 8.7 /10
The time spending for pick up need to be improve.
About QEEQ: 10.0 /10

Victor

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Economy | Toyota Yaris or similar
Reviewed: Thu, Jun 28, 2018
“bad communication between Easyrentcars and Aucar”
About Aucar: 8.4 /10
Like: The car itself was OK; picking-up the car was not OK due to incorrect information provided by Easyrentcars.
Dislike: The information about pick-up and drop-off provided by Easyrentcars was not correct. It was difficult to understand over the phone correct information when you are in the airport with all announcements, crying children etc. Had to phone three times to get all needed information.

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