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Search for Aucar Car Rentals in Melbourne

Awful

Reviewed: Tue, Oct 22, 2019
About Aucar: 7.3 /10
When I phoned to arrange pickup at the airport the person on the phone had little English and I could not ascertain where the pickup was to be. My wife has limited mobility and the experience was distressing. When we finally got to the Aucar rental office, they did not have a copy of the rental agreement and there was no internet connection so I was unable to access it on my phone. The person showing me the car wanted me to sign the rental agreement before I had inspected the car! when we finally got to inspect the car the staff member could not start it! Fortunately the return process was much better. However, the printed agreement still had me returning the car at 12.30 despite the fact that due to the above experience I did not commence the hire period until 13.15
Nissan Altima image
Aucar
Melbourne Airport(MEL)
Melbourne
Australia
Full Size | Nissan Altima or similar

Relevant Reviews on Aucar Aucar Mel airport

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Economy | Hyundai Accent or similar
Aucar
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Mon, Nov 18, 2024
“Pleasant experience”
About Aucar: 9.0 /10
My vehicle was a much bigger and better car than I expected. Very comfortable and easy to drive. The only draw back was it didn’t have speed control. Very friendly helpful staff and smooth pick and drop off.
About QEEQ: 10.0 /10
Very easy to use.

Miles Judson

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Aucar
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Tue, Jul 24, 2018
About Aucar: 8.0 /10
Had to wait a long time outside the airport, and it was raining
About QEEQ: 8.0 /10

K.Chow

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Medium SUV | Mitsubishi ASX or similar
Aucar
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Wed, Jan 1, 2020
“Rental car was cheaper than other companies but took a long time to get the car.”
About Aucar: 7.7 /10
Took a while to phone through for shuttle to the store. At the store, we waited around 1.5 hrs before we got our car. They were so understaffed that the car was sitting there for a long time waiting for them to do a quick clean. At the end of my rental, I returned the car 1.5hrs early in case they were running late. However, after my flight home I received a call from Aucar to say I was suppose to return the car at this time. So had to explain to the staff I've already returned it earlier, I even signed off on their checklist. Based on my experience, this company is very unorganized. Base rental price was good but cost for additional driver was quite dear. If you use this company, make sure you allow more time for pickup and dropoff.
About QEEQ: 9.0 /10
Booking process was easy. It would have been good to include the extra cost for additional drivers.

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Large SUV | Ford Territory or similar
Aucar
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Sat, May 4, 2019
“Average”
About Aucar: 5.3 /10
The staff were friendly and courteous. The car was damaged and had noted damage stickers ALL over the vehicle which was embarrassing when the vehicle was parked to think people might have thought we were bad drivers. The vehicle itself was dirty with crushed biscuits and cheese in the back.
About QEEQ: 7.0 /10
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T.Singh

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Large SUV | Toyota Highlander 7 Seats or similar
Aucar
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Thu, Apr 25, 2019
About Aucar: 8.7 /10
Only problem we found, guy came to pick us up from Airport can’t speak English properly, really hard to understand...
About QEEQ: 10.0 /10

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