They lied and said my credit card wasn't working and that it kept declining when they tried to charg

The absolute worst car rental company in America..shiesters..it’s like getting pick pocketed in a supposed business..run as far as you can from them

Right cars pick up was easy, but the staff was horrible to me when I had a problem with the vehicle. The AC went out and was not working. I was on vacation in Florida and the AC went out. When I called to see how I could fix the problem or get a new car I was told that I didn’t know how to use the AC and that I wasn’t getting a different car. When I dropped the vehicle off the address I was given was wrong and approx 3 blocks away from the actual location. When I arrived at the drop off, Oscar confirmed that the AC wasn’t working and that I would be refunded an unknown amount of money.

Our biggest frustration was the return address. When entered into GPS as 2929 S Federal Hy, Fort Lauderdale, it sent us 20 miles south. We finally found it on SE 6th Ave. A map or more instruction would have prevented this frustration!

The lady at the reception desk could use some customer service training. Her attitude was poor; she should be made aware that when there is competition, she should be more accommodating to customers.

SCAMMERS