They charged double the price in the end. They charged a full day's rent for exceeding 2 hours and 60 euros for a tank of gas even though I used less than a tenth of it.

Clean and friendly

The original car was unavailable, had to switch to another but it wouldn't start, so we had to switch again. The front desk and the pickup location were supposed to be convenient but lacked clear instructions, wasting a lot of time.

I had to wait for the 20 minutes so that the employee finishes his private phone call infront of the pickup station. Then the car was SUV Tiguan and I have reserved a sedan Mercedes so didn’t like the options and when asked I was told that this is the only available option

NO

NO