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Live chat Email us Service Code: 3665588263
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Non-frequent bus shuttle, good car once made available

Reviewed: Wed, Dec 25, 2019
About Budget: 7.7 /10
The pick up bus at the Heathrow airport is not coming very often late at night (around 8pm). We had to wait around 15 mins while other car rental companies' buses had already past more frequently. We were first offered a vehicle category below the one booked, as the category wasn't available but were only then offered a vehicle which still had to be cleaned which further delayed the process
About QEEQ: 10.0 /10
Small SUV | Vauxhall Mokka or similar

Relevant Reviews on Budget London Heathrow Airport

Ward Wood

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Reviewed: Fri, Jan 31, 2025
About Budget: 10.0 /10
Overall service was satisfactory, but during pickup, the staff seemed to treat us differently. We had two families renting cars, and at first, they tried to push me to upgrade. When I refused, I ended up with a Series 1 car, which was very small and not the specified SUV model. However, my friend with the same reservation was upgraded to a Series 3 for free. The only apparent difference was that I was served by a South Asian staff member. Everything else was fine.
About QEEQ: 10.0 /10

Neil Margaret

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Reviewed: Fri, Aug 23, 2024
About Budget: 10.0 /10
Great experience, the process was simple, and the car was brand new!
About QEEQ: 10.0 /10

E.German

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Compact | Kia Sportage or similar
Reviewed: Wed, Aug 7, 2024
“Adequate but disappointing”
About Budget: 8.0 /10
No. I was disappointed as mentioned above

Ulysses Terry

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Reviewed: Fri, May 19, 2017
About Budget: 6.0 /10

Delia Jonathan

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Reviewed: Wed, Dec 9, 2015
About Budget: 10.0 /10
Renting a GPS device from the car rental company is relatively expensive. I reckon that we could buy a GPS for the price of a 7-day rental.

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