Car replacement issues

When I usually rent a vehicle it is either brand new or just about brand new. This vehicle was a 2018 with 54,677 mi. The inside windows mirror and the outside windows and mirror were just plain filthy. I will have a hard time going back to a fox rental.

Counter staff where great Car wasn’t ready Waited 2 hours after a 9 hour flight not ideal Car was filthy Car wasn’t in good condition Car broke down ruining last 2 days of holiday Car had poor brakes Car was very noisy when opening rear doors Price of car appeared to go up by £200

We got an older Toyota Sienna instead of a Dodge Caravan. No power doors or key fob. Not in the best shape.

Love using your company. Great prices.

We were charged over close to twice what we were originally quoted. I was told it was a deposit but we haven't received and monies back at this point. Was quoted $368 and was charged $633.

On receipt told to go to lane 7, not easily marked to find. Once found car wasn’t there and wasn’t ready. Had to find someone in lot to help us. Counter staff knowledge was poor, customer care service poor.