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Search for Value Car Rental Car Rentals in Orlando

Non Approved Charge Added Surreptitiously

Reviewed: Mon, Dec 16, 2019
About Value Car Rental: 9.0 /10
My voucher was for $142.65. I declined all extra insurance, gas, etc. When I was handed my bill, it came to $187.79. This is because Value adds, without asking permission, a fee for "RSA" of $3.99 per day. "RSA" apparently is "road side assistance." I immediately told the desk person I did not approve that. She said it was too late to remove this unapproved charge, and I should call their office. This is the second time they have done this to me. This is outright theft. Also, I was told when I returned the car that I would be emailed my final bill, and I wasn't.
Nissan Versa image
Value Car Rental
Orlando International Airport(MCO)
Orlando
United States
Compact | Nissan Versa or similar

Relevant Reviews on Value Car Rental Orlando - Airport (Florida)

I.Mota

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Economy | Toyota Yaris or similar
Value Car Rental
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Tue, Oct 15, 2019
“Not pleasant at all”
About Value Car Rental: 3.7 /10
Yes, i'm really not pleasant with the car, not only was not what we chose as well as the windshield wiping nothing having greatly delayed our travel times. we should be reimbursed for some amount of what we payed as it was very unfair and even dangerous what happened. and to finish, there was a light on the board that the guy told us that would desperate, but that did happened.
About QEEQ: 8.0 /10

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Economy | Toyota Yaris or similar
Value Car Rental
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Tue, Jun 4, 2019
“First..”
About Value Car Rental: 5.7 /10
They didn’t have my reservation on file, the car was sounded like it was on it’s last leg. At the counter they wanted me to pay more than what advised at the time of booking. Rep said it was local surcharges...when confirmation receipt stated taxes and surcharges were included in final amount.

R.Schlachter

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Full Size | Toyota Camry or similar
Value Car Rental
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Thu, Mar 14, 2019
“I have submitted my complaint to your customer management centre and looking for refund on contract!”
About Value Car Rental: 2.0 /10
Would not honour my prepaid rental contract with them! Terrible car, with dents, scratches, scrapes, 2 bald tires! Charged me upgrading for the same Camry car I had originally booked and paid for WTF!!!
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T.Rudzinski

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Full Size | Toyota Camry or similar
Value Car Rental
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Sun, Mar 10, 2019
“Hidden costs not Appreciated”
About Value Car Rental: 9.7 /10
The quoted price when booking was great. An upgrade was offered for $5.00 a day ($35.00), didn't expect the taxes and fees for the additional $35.00 to be $25.00. Next time I'll demand a written explanation and breakdown which wasn't offered.

RJB

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Economy | Toyota Yaris or similar
Value Car Rental
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Fri, Mar 8, 2019
“Final bill was almost double.”
About Value Car Rental: 8.0 /10
Final bill was almost double what I thought I had rented the car for. When we got there to pick up car. They told us we were getting a 2 door Ford Fiesta. And we had to upgrade to a 4 door vehicle at additional cost. But in reality I had already rented a 4 door vehicle and we should not have had to upgrade. Then a whole bunch of other charges which we aren't even sure what they are for. Resulting in bill being almost double. Not real happy. Will not use again.

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