Never again! Totally ripped off!

S.MacDonald

United States

Reviewed: Thu, Feb 14, 2019

About ESSENCE: 6.0 /10

Upon arrival we were offered an upgrade in which we were told $80 total usd. When we asked her if this was on top of the old amout she stated it was the total with everything. She asked if we would travel through tolls, we told her we may or may not travel once to Tampa to see the beach. She stated for $8.99 we could have a fast pass in case we incur any tolls. When we said Disney area was the only place we would be, other than possibly the one trip to Tampa, she told us it would be worth getting. We went through 1 toll and were charged over $71usd! Totally lied to and ripped off! I will never rent a car through here again and will highly NOT RECOMMEND this company!

ESSENCE

Orlando International Airport(MCO)

Orlando

United States

Compact | Nissan Versa or similar

8-day rental

Relevant Reviews on ESSENCE Orlando - Airport (Florida)

A.Uteyev

United States

10-day rental

Full-Size | Chrysler 200 or similar

ESSENCE

Orlando International Airport(MCO)

Orlando

United States

Reviewed: Fri, May 24, 2019

“Terrible”

About ESSENCE: 3.7 /10

Value car rental took $ 2,500 from my card for the dent that was on the car before I took it for rent. In the documents when checking the condition the car damage was noted. When I left the car, there were no complaints about the damage. Three days later, they charge me $ 2500. Stay clear of this company!

R.Aucoin

United States

7-day rental

Compact | Nissan Versa or similar

ESSENCE

Orlando International Airport(MCO)

Orlando

United States

Reviewed: Mon, Apr 29, 2019

“It was ok. Booking took too long”

About ESSENCE: 5.3 /10

The car had 13,000 miles on it and it ran rough. The salesman tried to sell us toll transponder for $8.00 a day we went through 2 tolls total. What a waste that would of been.