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00308 491 0209
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Live chat Email us Service Code: 3639730262
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Horrible experience.

Reviewed: Wed, Feb 20, 2019
About ESSENCE: 5.0 /10
Worst car rental experience ever! 2 hours to get picked up from airport and taken to rental counter. Agent was misleading on insurance coverage. I repeatedly stated I do not want any additional coverage but was charged anyway. Fly by night operation, would never recommend to anyone or use again!
Intermediate | Toyota Corolla or similar

Relevant Reviews on ESSENCE Orlando - Airport (Florida)

T.Lujan

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Intermediate | Toyota Corolla or similar
Reviewed: Sat, Jun 15, 2019
“I will never use your service again. It ended up costing us twice what your website said”
About ESSENCE: 5.3 /10
They are the worst rental car service I have ever used.
About QEEQ: 10.0 /10

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Intermediate | Toyota Corolla or similar
Reviewed: Wed, Apr 24, 2019
“They try a lot of up sell on items not needed. I was charged more at pickup than stated online.”
About ESSENCE: 6.7 /10
I waited a long time to get my car and I was not happy

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Economy | Toyota Yaris or similar
Reviewed: Tue, Apr 9, 2019
“DO NOT RENT HERE”
About ESSENCE: 4.3 /10
This was the worst car rental experience I have ever had. The car condition was the only thing that was ok, but I purposely rated it lower so that the overall score would be lower because my experience was so bad. They tried to charge me lots of extra money, said I needed to have my actual certificate of insurance on me or they would charge me $500. There were hidden fees, the counter staff member was rude, I had no idea I was even renting from Value Car Rental and not Easyrentcars so it took us forever to find the shuttle because there was no Easyrentcar shuttle.

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Full Size Van | Dodge Grand Caravan or similar
Reviewed: Thu, Mar 14, 2019
“Don't waste your time or money”
About ESSENCE: 5.0 /10
It was an awful experience. They denied my credit card CDW and would not let me decline their insurance. I provided proof that my credit card covers it and that I am insured. It very much felt like a bait and switch which doubled the cost of my rental.
About QEEQ: 9.0 /10

L.Burton

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Economy | Toyota Yaris or similar
Reviewed: Fri, Mar 1, 2019
About ESSENCE: 8.7 /10
the car was great but the return procedure was slow due to miscommunication and a very obnoxious older gent who ran the place.

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