Confusing but reasonably convenient.

I was not aware that the rental location was away from the airport. We had to catch two shuttles

They could do a lot better, they need to improve on everything

I don't undertand why they are renting specific cars online and when you get to the location they only have 2 kind and on top of that, the cars were all scratched with hits all around. The counter person was rude and and even got attitude after you reject their insurance or any other things they sell.

All great

Good price. Fair overall service at best. The car was overdue for retirement.

Satisfactory

I was involved in an accident and Fox was no help! George (ID 5376) in corporate told me that Fox took care of the car that was totaled but to help me get back to town (90 miles away) or medical care was not their responsibility. He was rude and when I asked to speak with a manager he replied, "we are the highest". The only good encounter I had was Cody in the Las Vegas office. He showed empathy towards our situation and assured us our insurance covered the car.