Great staff let down by the car.

Car was adequate for our trip. No problems with counter staff very courteous. Had problems finding the drop off location, street name not the same as given instructions. Otherwise it was a good experience.

I booked the car for 11am, but ended up getting there earlier and was able to pick up a car before this pre booked time. and I got a larger car than booked with no extra charge. very straight forward collection, and no surprise charges on my credit card.

Great staff, made everything very easy, couldn't fault it

Very straight forward

There were no signs for Easirent at the airport shuttle at Glasgow, so we didn’t know we were in the right place. We have rented with the company before so made sure all of our paperwork was in order. Be careful driving because any fines or tickets will incur a £55 admin cost. The car we got (black Peugeot) was dusty on the outside and had many small scratches and obvious scuffs, but the attendant let us go over the car thoroughly and he noted all of the defects. This is why our pick up took nearer 20 mins. I guess this is why the price is so low, but the car itself was in good condition and we had no problems driving it. Car had a dash cam, which we found reassuring. Drop off was fine, they noted no problems, and we were back on the airport shuttle within 10 minutes. Overall, decent car (if not scratched), friendly service and thorough. I like that they didn’t rush us when checking over the car on pick-up. But be careful when driving as penalty costs are high! And they could have done with a sign at Glasgow airport.

The car was smaller then advertised. also had a damage in a door. The airport pick up took over an hour while it was only 10mins drive away . So had an infant waiting out in cold weather not knowing when we were being picked up. Then get stung an extra $500+ because i didnt have a credit card where as every other rental company is fine with visa debit card .