Great Rentals are cheap but not great service

Satisfied

The customer service was excellent, very easy to communicate with.

We had to wait by the pink W. But it didn't say where that was. And the airport staff didn't no this either. Would have been beter if they had said by the pink W by door number so and so. For the rest the service was great and the car as well.

No comments great way to hire. Love the price drop.

①　予約車が準備されてなかった。 ②　車の整備状態が良くなかった。 ③　傷だらけの中古車が手配された。 ④　対応が良くなかった。 ⑤　不満を述べると代車は追加料金との事 ⑥　ダウングレードの車ならOKの返事 ⑦　2度と利用しない。 ◎　トヨタRAV４（2006年製）車機能は満足

We booked an economy car, Toyota Yaris or similar. We got a Toyota Vitz, no worries there. But the car was from 2012, had no Bluetooth connection, no AUX and no USB-port for charging. And it was an imported Japanese car which meant the radio only worked in the FM-range of 76-90 MHZ and so you couldn't even listen to music that way. You could find a station for a minute or two but reception was BAD!!!!!!!!!!