Easyrentcars.com GREAT; Budget Rental not so good.

J.Goh

United States

Reviewed: Mon, Nov 18, 2019

About Budget: 10.0 /10

I rented a Ford Escape. The counter staff suggested that they would try to see if they could upgrade our car for free. They helped us upgrade to a Toyota 4Runner which was great. The staff claimed it would be free. But I was charged the upgrade free in the end which I overlooked in the small print and signed for.

About QEEQ: 10.0 /10

Medium SUV | Ford Escape or similar

1 days rental

Relevant Reviews on Budget Seattle Tacoma International A

Hogan Vogt

United States

1 days rental

Reviewed: Wed, Aug 7, 2019

About Budget: 2.0 /10

Budget staff at Seattle airport uses some manipulative tactics. First, they ask about the number of people and luggage, then tell you that the car you booked is not available and suggest you upgrade for double the price. After refusing, the staff claim the price includes full insurance and advise you to sign electronically to save time. If you trust them, you may fall for it, as I discovered the next day that they had added duplicate insurance, which cost almost as much as the car rental.

Jay Maud

United States

1 days rental

Reviewed: Sat, Aug 5, 2023

About Budget: 4.0 /10

Everyone, please be careful with the Budget car rental store. I've rented cars many times, and this is the first time I've encountered hidden charges that I was unaware of, which were forcefully added. I've applied for after-sales service, and a week has passed with no resolution. Where is the efficiency?