Pickup - was no walk around car to check for bumps and scratches before I picked up. that made me nervous as there were a few notable bumps and dents on it that I took photos of in case they were blamed on me. Also, I accidentally arrived an hour early for pick up and was told to come back in an hour rather than just serve me. Drop off was great, quick and easy with a very personable chap at counter.

Brisbane Ace is the Best and easiest car hire in the world. absolutely love them. No hidden fees so you know exactly what your spending.

Counter staff was helpful n polite

Awesome service

Counter staff is very helpful

Price is reasonable

Condition of the car was satisfactory. Service was good and responsive.

I bought the full protection but Ace advised it did not apply to them. In the event of accident I would still pay the excess and claim from Easyrentcars. Too cumbersome !