Perfectly goof service

No information supplied on where to pick up the car and how to get there. It took nearly an hour from leaving the terminal building to getting the car because of this lack of information - totally unnecessary and very very frustrating.

Sneaky staff. Lures you to Buy their insurance.

They have definitely exceeded my expectation. Waited almost 2h to get a car, complete chaos, which to me is unacceptable by all means. Cheap car but not worth the hassle. Probably last time I’m going to use Goldcar service.

portacabin was hard to find and shut when we arrived - were told that if we'd come any later we'd have been charged extra. Was upsold cover having being told that we risked large bills for any potential damage or extra mileage. Then read in paper that Gold Car polled a long way bottom of car hire companies - not suprised

The car and team were wonderful. However I received no instructions on where the pick up point at Glasgow Airport was. This was not with the other hire car providers and away from the main terminal, requiring a shuttle that I was not informed about. Additionally there were no numbers for the Glasgow office itself, only a central office which was based in London. This made the pick up a little frustrating. Once located, the dropping off process was much smoother.

Booking with Easy car was very smooth