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Search for Atlas Car Rentals in Melbourne

Terrible service by Atlas but can’t exactly know during booking.

Reviewed: Thu, Oct 3, 2019
About Atlas: 4.0 /10
I spent more than 1 hour to wait for pick up by Atlas. The operator asked me to wait for her/his bus in red & finally the operator said the bus was broken down so that pick up was delayed for hour. In the meantime, no alternative arrangement & thus I waited for more than 1 hour at the brown zone outside Tullamarine Airport on 23/9. Terrible service!! Also, none of the staff arrange car checking with me. The operator at the pick up point just gave me the key, in fact the first he gave a wrong key to me, to start my journey. The car was dirty and has scars on front. To protect myself, I took photos before starting the engine. No service at all!!
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Toyota Yaris image
Atlas
Melbourne Airport(MEL)
Melbourne
Australia
Economy | Toyota Yaris or similar

Relevant Reviews on Atlas MELBOURNE AIRPORT – TULLAMARINE

C.Harman

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Economy | Toyota Yaris or similar
Atlas
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Sat, Nov 30, 2019
“Good and pleased!”
About Atlas: 8.3 /10
I had booked this reservation a while back and the office had changed with hours. We weren’t notified and about had a heart attack when our flight landed and when we called to be picked up, they stated it was closed. Luckily, they had our car at the Easy Car Rental next door. The car also didn’t have working air con. But of a bummer!
About QEEQ: 10.0 /10
Very easy to book with this .com.

N.Wee Teck

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Intermediate | Toyota Corolla or similar
Atlas
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Mon, Jul 1, 2019
“Easy and fast process.”
About Atlas: 8.7 /10
Well done. Efficient. Got a toyota camry instead of the toyota corolla which i am happy for the free upgrade.
About QEEQ: 8.0 /10
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J.Neilsen

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Economy | Kia Rio or similar
Atlas
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Wed, Jun 26, 2019
“Really positive.”
About Atlas: 8.0 /10
The courtesy bus drivers between the airport were brilliant. Friendly and kind. Staff at the counter were great and efficient. The car was perfect for me at the right price. I rushed dropping off the key to catch the bus and forgot to mention that the car told me that the key battery needed replacing. I hope someone catches that. This was my first time with Atlas, I will definitely use this again and recommend it to others.
About QEEQ: 8.0 /10
Booking was easy. Everything went smoothly.

K.Hassall

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Economy | Toyota Yaris or similar
Atlas
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Wed, Mar 13, 2019
About Atlas: 9.0 /10
Only issue was trying to call them for pickup, very long time on hold before someone answered. Also some better directions to help find pick up location would be great, eg...brown section opposite hotel is better than bus zone M as i could not find any signs saying bus zone m.
About QEEQ: 10.0 /10

C.Slattery

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Intermediate | Toyota Corolla or similar
Atlas
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Wed, Feb 20, 2019
“Great value for money.”
About Atlas: 7.3 /10
When I rang Atlas from the airport I was asked which terminal I was in ... not sure, but that was corrected when I spoke with someone. But we found the pickup area quickly, the bus arrived within 10 minutes and I was served quickly at pickup and dropoff. My only comment was that the car had plenty of scraped paint and was dirty inside - but for the savings I made vs hiring from the airport, I didn't mind at all. I will be a returning customer!
About QEEQ: 10.0 /10

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