Tried to book straight with Fox price was higher.

The price was lower than using Fox's site.

Took a while to get the car. Couldn't fit my golf clubs in the trunk

it was the worst experience ever, they overcharged us and although we showed them our invoice with the remaining amount we owed they charges us double and refused to refund us the correct amount. The representative was extremely rude, abrupt and unpleasant. We will NEVER use FOX RENT A CAR again, and I will let everybody in my network know about this awful experience, and will dispute the charge with my credit card company, unless they agree to refund us the correct amount

I will never use FOX again, I stood in line for an hour, there were 3 people working, spending a lot of time with each customer? A fourth person came on just as it was my turn, it took me only 10 min to get my rental? Maybe if they spent less time trying to sell more options and get the people thru there wouldn't be a long line at busy times, never again I don't care if FOX is cheaper than the other rentals

It took almost an hour once we arrived at the airport to pick up the car. There were initially only two people working and a line out the door. I was offered a million different things I had already declined online when I booked all costing more. Even a discount on tolls which there were none of. I knew that since I had already been to the same area before but the agent didn’t tell me that. Anything for more money. However the vehicle was great as well as the return process.