It was fine just to long of wait

Fox rent higher management was good compared to regular staff

EasyRentCars is really cool as all the information is crystal clear and the booking is at tip of the hand.

The Fox had confusing signs directing you to return the car in the wrong location. Once it was determined where to return the car, there was no employees directing you on where rot park or leave the car. We had to wait for an employee to give direct us and complete the transaction.

I found a car last minute with Fox through Easyrentcars.com that was half the price of the other options. THE GOOD: -Price was right. -Staff were easy to work with and friendly. -They didn't have the car I had reserved, but they gave me an upgrade. THE NOT SO GOOD: -My car smelled strongly of smoke. If I was in a smoking car, I would have liked to have known that before. -The check-in process could have been clearer. I waited 10 min behind people getting cars, before someone announced all I needed was to drop the keys with the front desk. It would be nice to have a car dropoff agent.

Found a last minute rental for half of what any other deal site or rental company offered! Easy booking. I will use again!

pretty sure i was double charged and this was the absolute worse customer service i’ve ever received

Vehicle was extremely dirty inside and out. Also, for pre-paid fuel option, would give customer's to refuel in case they did not use as much as gas as they thought they would. Everything else was great, thank you.