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Great price but very poor service - it should not take over an hour to get your rental car!

Reviewed: Tue, Dec 17, 2019
About FOX RENT A CAR: 6.3 /10
There were only 2 people working the counter when I arrived. I waited in line for 15 min before it was my turn even though I was first in line. It took another 20 min for the person to try to upsell me to a larger vehicle, 4-wheel drive, GPS, insurance, etc. Then I had to wait another 30 minutes for my car to be ready. It apparently was the only mid-size car they have and instead of just upgrading me for free, I had to wait 30 min for them to wash, vacuum, and fill up the only Camry in their fleet. And they weren't exactly in a hurry.
About QEEQ: 10.0 /10
Booking was easy. Not sure why the pricing changes so drastically from day to day but the price I paid was very good. There was no price drop this time after I made my reservation.
Compact | Toyota Corolla or similar

Relevant Reviews on FOX RENT A CAR DENVER AIRPORT

M.Thompson

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Medium SUV | Jeep Compass or similar
Reviewed: Fri, Oct 4, 2019
“Fox Rental Cars is a Scam. Don't fall for the good prices because you won't get the car you paid fo”
About FOX RENT A CAR: 6.0 /10
They refused to give us the rental car we had chosen and then were very aggressive when we insisted that they give us the midsize SUV we rented instead of a compact car. Horrible service at the counter despite telling them that I needed to get on the road to rush to a family medical emergency. I will never rent with them again.
About QEEQ: 8.0 /10

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Intermediate | Toyota Corolla or similar
Reviewed: Wed, Jul 3, 2019
“Awful. Waited 2 hours to pickup the car and called in to customer service and was HUNG UP on. SHAME!”
About FOX RENT A CAR: 2.0 /10
NEVER AGAIN will I ever go to Fox. I will tell all of my friends to avoid like the plague and you better bet I will do everything in my power to take scam companies like this down.

P.Grange

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Economy | Toyota Yaris 2 Doors or similar
Reviewed: Fri, Jun 14, 2019
About FOX RENT A CAR: 7.3 /10
I found a car last minute with Fox through Easyrentcars.com that was half the price of the other options. THE GOOD: -Price was right. -Staff were easy to work with and friendly. -They didn't have the car I had reserved, but they gave me an upgrade. THE NOT SO GOOD: -My car smelled strongly of smoke. If I was in a smoking car, I would have liked to have known that before. -The check-in process could have been clearer. I waited 10 min behind people getting cars, before someone announced all I needed was to drop the keys with the front desk. It would be nice to have a car dropoff agent.
About QEEQ: 10.0 /10
Found a last minute rental for half of what any other deal site or rental company offered! Easy booking. I will use again!

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Full Size | Toyota Camry or similar
Reviewed: Fri, Apr 26, 2019
“Fox service sucks.”
About FOX RENT A CAR: 6.3 /10
Counter staff was absolutely dreadful, I got charged $23 and change from the deposit for...I have no idea what, I didn't want to stand in line for an hour to find out...would not use Fox again. Also, you have to pay for your spouse to drive, so Fox is not as inexpensive as you initially think.

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Medium SUV | Jeep Compass or similar
Reviewed: Thu, Mar 7, 2019
“Exterior filthy, inside ok, service was pretty good.”
About FOX RENT A CAR: 5.7 /10
Car was filthy. Inside was ok. Outside looked like someone went mud running in it and hadn't washed it for months. Counter rep was very nice. Had to wait a while in line. Must have been a peak time.
About QEEQ: 10.0 /10
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