90 minutes spent on pick-up due to long queue. Car was dirty from outside and inside. The technical condition of the car was not acceptable, brakes and suspension were making noise.
About QEEQ:10.0/10
Atlas should not be a recommended provider on Easyrentcars.com
“I have booked a sedan car but got the hatchback only. The car was not cleaned and had half tank fuel”
About Atlas:5.7/10
I have booked a sedan car but got the hatchback only. The car was not cleaned and had half tank fuel. The counter had 2 staffs but one was sitting idle and so the waiting time was more than 30minutes
Like: It was my first time to drive in Australia and we had to go from Melbourne to Mildura to visit a family friend. Talk about baptism by fire! Luckily, renting a car from Atlas was stress-free. The staff were friendly and very accommodating. They made our trip possible and one to remember.
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Customer Service
Not recommended! Bad experience.
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