1. The car was not fueled when we picked it up. The gas station was somewhat far away, but we negotiated and got a different car. 2. We stayed near Southern Cross Station in Melbourne. Carrying luggage to the pickup point was quite challenging. It would be much more convenient if there was a pickup location inside the station.

Would prefer not to have to drive car up to the 9th floor.

Order Toyota corolla, but given Volkswagen golf. Thus, the car cannot fit 4 adults & 1 baby carseat.

Should have a provision for paying tolls. Vehicle was in a condition for oil service and shown a warning for that.

Atlas still havent refunded my security deposit though its over a month.. I rented the car on 9th March and its 17th April, there is no sign of refund. Every time I call them, they say its in process.