Pretty good.

The pickup store was subpar, while the drop-off store was normal.

There is a somewhat unreasonable clause. You can pick up the car before the scheduled time, but you must note that the return time will be accordingly earlier (no notification, direct fee deduction). If you pick up the car after the scheduled time, the return time will not be extended, and it remains as per the original booking.

It's been over a month and the deposit hasn't been refunded.

Drop off location was not easy to find as it was not well sign posted from the main road.