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Easirent is off my list, Eastrentcars isn't but my level of confidence in them isn't what it used to

Reviewed: Sat, Sep 28, 2019
About Easirent: 3.3 /10
The place was understaffed Car wasn't clean, only tank full hardly any automation, diagram of car on a flip chart and a signature asked no hard copy of agreement given, was told all was sent via mail. if stopped by police would be an issue same was true on drop off, diagram of car with a so-called check and signature. I was never sure if anything could've been added later. staff said they could block max 2200 usd on my credit card but could save that option against a fee of 500 + usd. after a long flight, dark outside, exhausted, many like me went along just to get out of there worst was next day when I was already in another city I discovered car wasn't cleaned, food remains and dirt on floor. worst was wheels were all different make/model with one with a different specification ( see photos) the front left tire was border line thread worthy. how a rental company can easily allow a car to be rented out is amazing.
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Economy | Toyota Yaris or similar

Relevant Reviews on Easirent Orlando International Airport

M.Brown

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Intermediate | Nissan Sentra or similar
Reviewed: Sun, Jul 28, 2019
“Very poor!”
About Easirent: 2.0 /10
I did not receive a car. The shuttle bus never came to the airport. So because we waited so long I took my children to the hotel in a taxi. I tried to pick up a car but the following day i was told I could not unless I paid a full rental cost and that I had lost my original payment. I contacted your main office to see if this could change they told me the same. So I contacted my credit card company to pursue a refund as service was not provided! Your poor service meant that for the first 2 weeks of a 3 week holiday I was without a car!

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Full Size Van | Nissan NV3500 or similar
Reviewed: Tue, Jul 9, 2019
“Good but need more shuttle vans”
About Easirent: 9.2 /10
Extremely difficult to get ahold of anybody when calling phone number(either no answer or went dead after many rings).Shuttle pickup at airport took forever.

M.Hackney

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Full Size | Nissan Altima or similar
Reviewed: Thu, Jul 4, 2019
“Shuttle bus never arrived! I never picked up the car! Noone answered the phone when I tried to call!”
About Easirent: 2.0 /10
We gave up after waiting an hour for a shuttle bus and because after several attempts to reach you, no one answered your phone. We never got the car! This terrible service is totally unacceptable.

a.walsh

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Full Size | Nissan Altima or similar
Reviewed: Sat, May 25, 2019
“Staff friendly and helpful”
About Easirent: 8.7 /10
Joe in the office was really great, friendly and helpful. Watch out for add on to cost of car. Frustrating to find out you have pay for so many add ons
About QEEQ: 7.0 /10

S.Sheer

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Medium SUV | Hyundai Santa Fe or similar
Reviewed: Mon, Jan 14, 2019
“Car was a disaster as was the service.”
About Easirent: 2.0 /10
Car was a disaster. Dirty, smelly, scrapped up, Poor maintenance, 2 tires needed 5-10lbs air each day. Counter staff unorganized, car turn around took almost 1 hr, and waited at airport for 1 hr to be picked up. Seats and interior so dirty we cleaned in ourselves and purchased blankets to sit on. Tank was near zero.

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