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Live chat Email us Service Code: 5606460216
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Search for Routes Car Rentals in Vancouver

Dont get screwed. Use ANYONE else

Reviewed: Wed, Sep 25, 2019
About Routes: 2.0 /10
I will NEVER use your service or the rental company Routes again. The staff at Routes were rude (put me on hold and hung up twice while i requested pick up), would not honor my agreement stating the changes were due to ICBCs recent insurance chands and the only solution they wanted to provide was to send me to their competitor.
Kia Rio image
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Economy | Kia Rio or similar

Relevant Reviews on Routes Vancouver Airport

Anonymous

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Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Mon, May 18, 2026
About Routes: 10.0 /10
The store was really easy to find and they even have a shuttle running to and from the airport.
About QEEQ: 10.0 /10

W.LAM

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Intermediate | Toyota Corolla or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Sun, Oct 20, 2019
“Okay for low prices but don't expect good services.”
About Routes: 6.3 /10
Gas tank wasn't full ... difficult to manage how much you need to fill before returning the vehicle. No enough staff ... have to wait for a long time. Parking lot is small and tight ... have challenges to drive in and out.
About QEEQ: 8.0 /10

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Full Size Van | Dodge Grand Caravan or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Fri, Jul 19, 2019
“I had a very bad experience renting from Routes. The poorest customer service ever I had seen.”
About Routes: 2.3 /10
Very poor customer service, no managers on site, no honesty, no care.

M.H.

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Full Size Van | Dodge Grand Caravan or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Thu, Jul 18, 2019
“Great van, Routes car rental should be avoided for more name brand.”
About Routes: 7.0 /10
Very weird business, very short staffed and poorly organized. A lot of people on both visits were basically panicking by how bad it was.
About QEEQ: 10.0 /10
Seemed easy and smooth!

DE

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Standard SUV | Jeep Grand Cherokee or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Wed, Aug 22, 2018
“Excellent”
About Routes: 10.0 /10
Like: Fast service, easy to find. Overall very positive experience. Would use again!
Dislike: Booked a Grand Cherokee, got a Jeep Sahara. Didn't even see Grand Cherokee's on the lot. Not a fan of rental agencies that subscribe to that kind of practise, but the Jeep we got was pretty cool. Didn't mind in the end.

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