The worst service I have experienced in any rent a car company. 2 hour waiting line.... , only 3 people attending while 100 people in line..... once in the counter, the assistant told us that they were sold out for the car I rent an month ago.. and sorry.... the alternative that they gave me was smaller that the one I was supposed to have and also it was dirty... and if we want to wait again an hour they can clean it... or we just take it as it is.... never again with this company!!!!

The wait at the counter was over an hour. Many people were frustrated at the length we had to wait to get our car.

We had to wait 40 minutes before someone picked us up at airport. I tried to call customer service and was on hold for over 20 minutes.

I'll never rent with Fox again!

No issues

Vehicle was extremely dirty inside and out. Also, for pre-paid fuel option, would give customer's to refuel in case they did not use as much as gas as they thought they would. Everything else was great, thank you.