Straightforward and positive experience

I booked an automatic SUV, but when picking up the car, I was initially given a manual SUV. After discussing with the counter staff and explaining that we couldn't drive a manual, they responded politely and provided a replacement. However, after completing the paperwork again, I found out that the replacement was a small sedan with a very low chassis, not an SUV. Considering road conditions, I insisted on getting an SUV. They informed me that if I specifically wanted an automatic SUV, I would need to wait for one to be transferred from another location. After waiting for more than half an hour and repeating the procedures once more, I finally received an automatic SUV. The entire process took over an hour.

They made us hire a new insurance, so we needed to pay 100€ more… not going to coming back.

Staff were very pleasant efficient and helpful

Great little car , purely used to get us to and from airport

Great service

Like: Being on holiday
Dislike: Having to go home