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Search for Great Rentals Car Rentals in Auckland

Value for money through your online booking system was very good however ...

Reviewed: Wed, Sep 11, 2019
About Great Rentals: 6.7 /10
On calling your office for pick your staff on the phone, English language was very difficult to understand, not able to give clear directions for pick up at the arrivals terminal in Auckland international airport. Your van has not advertising therefore when searching for the van there are hundreds of white vans! On arriving at your pick up location your staff were going to give me a very old SVU and not the one you advertise on your web page!!! Then I got a million excuses why I couldn’t get the car I booked... reason other people had booked ..... hello I booked this car back in April!!! Then the staff finally agreed to give me an upgrade in all the process took over an hour ! Staff are polite but very inexperienced and poor English!
About QEEQ: 9.0 /10
Toyota RAV4 image
Great Rentals
Auckland Airport(AKL)
Auckland
New Zealand
Medium SUV | Toyota RAV4 or similar

Relevant Reviews on Great Rentals Great Rentals LTD, Auckland, New Zealand

Quinn Dickey

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Great Rentals
Auckland Airport(AKL)
Auckland
New Zealand
Reviewed: Wed, Jan 17, 2024
About Great Rentals: 10.0 /10
Very satisfied
About QEEQ: 10.0 /10

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Medium SUV | Toyota RAV4 Guaranteed model
Great Rentals
Auckland Airport(AKL)
Auckland
New Zealand
Reviewed: Sat, Mar 7, 2020
“Hassle-free rental * customer service responds promptly”
About Great Rentals: 10.0 /10
Very close to airport, complimentary pick-up and drop-off, very easy-going
About QEEQ: 9.0 /10
app gives you a nice discount but makes reading the small print a bit hard

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Medium SUV | Toyota RAV4 Guaranteed model
Great Rentals
Auckland Airport(AKL)
Auckland
New Zealand
Reviewed: Wed, Mar 13, 2019
About Great Rentals: 6.7 /10
I book car whit full Insurance. (0 axcess), but Great Rentals ask me abou toll fees ($7.2) and labor cost and cleaning fess($160) are total $167.20. This cost they already taken from the holding fees.
About QEEQ: 8.0 /10

S.Lancaster

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Intermediate | Toyota Corolla or similar
Great Rentals
Auckland Airport(AKL)
Auckland
New Zealand
Reviewed: Sun, Feb 10, 2019
“overall very fast service”
About Great Rentals: 7.0 /10
The drop off time was amazingly fast and easy. The pick up was very fast also, just a bit more communication would have been nice so that the person actually know whats happening next. like 'ill just get your car' or 'ill get this person here to prepare your car'' go with him'. instead of just leaving the person there like an idiot wondering whats happening.

Paul

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Economy | Toyota Corolla Hatchback or similar
Great Rentals
Auckland Airport(AKL)
Auckland
New Zealand
Reviewed: Tue, Jan 22, 2019
“Great Rentals - awful cars”
About Great Rentals: 3.7 /10
The car was dirty and almost fallen apart - left car didn't close completely and right one didn't lock at all. The trunk door stuck most of the time. The back wheel made terrible sounds that everyone on the street were looking at us. I have no idea how did they pass WOF. Guy on the counter had very strong Chinese accent and have to ask him many times
About QEEQ: 8.0 /10

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